All Posts By

michael

the grinch

Bigging up the Baytree Shopping Centre

By | Case Study, Events, PR

The big issue

As a community shopping centre, Baytree knew the importance of bringing festive cheer to their audience and keeping up an overall momentum. They wanted to show shoppers how much each and every one meant to them, so they turned to OnBrand for expert advice and creative ideas on how to delight shoppers with a festive activity that would get everyone talking.

The big idea

They approached us as their agency and told us what they’d like to see. We listened to the centre manager’s idea of handing out goodie bags and decided to take it to the next festive level. As they say, “think big”. And that’s definitely what we did. We used our knowledge of the demographic – families – and decided to bring in elves to do the job for us. We also went one step further, chugging in a giant train in a side unit, to really drive the excitement home. And that wasn’t all…

We also pulled in a colouring promotion for kids, opportunities to buy Christmas presents and performances by local dance troops to reinforce the community message. And, to top it off we secured a free extra act to go down to the centre…Everyone welcomed the Grinch who was a huge hit with the shoppers, Baytree and retailers.

The big applause

We promoted the event on social media, releasing bits of it on consecutive days to build the excitement. We also got in touch with the local papers, securing a double page spread from one and front page from another – this was a huge win for us and the client who had in the past struggled with local coverage.

On the fun side, the elves and the Grinch doubled up as great photo props and pictures were shared across social media. With smiles, fun and chocolates in bellies, the event was great for bringing in the community and having a local event that was spoken about months after. Just call us Santa ????

Making sweet music with the Ashford Designer Outlet Centre

By | Case Study, Events

We’re big fans of helping our clients make a big deal out of key events – it’s a part of the job we love. So when The Ashford Designer Outlet wanted to show their appreciation for their customers and bring in a romantic vibe, we couldn’t wait to help out.

The challenge: Ashford wanted to make a big deal of Valentine’s Day and play on the heart strings of both couples and pals. Galentine’s anyone? However, they wanted something that was a bit different and that would be memorable.

Striking the right chord 

We put our heads together and came up with a range of options and acts that we thought would hit the right note. Of course, part of the challenge was finding someone who was free on Valentine’s Day and made the impact that the centre wanted.

After reviewing a few of our options, Ashford decided acoustic guitarist, Luca Faraone, would be their match made in heaven (sorry, we couldn’t resist).

They loved that the musician had worked as a session player for names including Craig David, Rita Ora, Camila Cabello, Tom Jones, Blue and Omar to name a few. The fact that he was very active in the contemporary jazz and soul circuit was also something they felt would be enjoyed by their customers.

The plan was to get him all set up in three different restaurants to ensure that everyone enjoyed the performances. We suggested starting the night off in cafes to attract people who had to be home, then moving into Pizza Express later in the evening to serenade diners. We also proposed using the speaker system to make Luca’s performance make an impact and stand out from all the chatting.

The crescendo

The night proved to be a huge success. And (get ready for the boasting), Ashford sung our praises…

‘Luca’s performances were excellent throughout the evening and enjoyed by our customers. During the performance at Pizza Express, as the restaurant was busy, it was a great idea to use the speaker, to combat the background noise – great idea moving forward for all sets. 

We will be sure to reach out to OnBrand in the future for any activity.’ – Georgina Walker, Marketing Exec at McArthurGlen.

Sounds good to us. If you’re looking for original ideas. Get in touch, we’re sure we’ll always be singing from the same song book…

catwalk model

Women through the eyes of fashion – a celebration of International Women’s Day 2019

By | Blog

To celebrate International Women’s Day 2019, we’ve looked back through history to find out more about the women who have influenced fashion over the years.

Ironically, those early influencers made their mark by adopting more of a masculine look than a feminine one and therefore became the first to adopt a range of styles and outfits, giving women the chance to live a more balanced lifestyle, unhindered by the corsets and bustles that came before.

Coco Chanel

Credited with being the person to ‘set a woman’s body free’, Coco Chanel redefined the silhouette by adopting androgynous styles, turning her back firmly on the restrictive corset, and stepping out in flat shoes.

Daughter to a laundrywoman and market stall holder, she started out as a hat designer but eventually established herself as one of the greatest fashion designers the world has ever seen.

It wasn’t just her clothing that broke trends; she was also a fan of tanned skin and short haircuts, something that, back in her day, was frowned upon by the upper echelons of society.

Of course, Chanel’s Breton tops, crewneck jumpers, trousers suits and flat shoes now form the backbone of women’s fashion, proving her incredible foresight and talent for creating a sustainable style choice for women.

Mary Quant

Quant burst onto the fashion scene in the 1950s with the launch of fashion that was fun, and an attitude to match. She is quoted as saying “Fashion is not frivolous. It is a part of being alive today.”

And, boy did she breathe some life into ladies wardrobes. Credited for creating the mini skirt and hot pants, Quant was one of the most influential fashion designers of the day and shaped the image of the Swinging Sixties. She encouraged the younger generations to dress for themselves, in a way that made them happy and suited their lifestyle.

Her life story so far is littered with awards and recognition. She quickly broke into the American and Japanese markets, also diversifying into home décor and textiles as well as the cosmetics for which she is still known today.

Diana Vreeland

Diana Vreeland was a force to be reckoned with in the world of fashion. She was responsible for launching many iconic careers and establishing trends which have stood the test of time but it was her incredible resolve and strength of character which made her stand out from the rest.

On success, she is quoted as saying “I think part of my success as an editor came from never worrying about a fact, a cause, an atmosphere. It was me—projecting to the public. That was my job. I think I always had a perfectly clear view of what was possible for the public. Give ‘em what they never knew they wanted.”

One of her most visible roles was as columnist and editor for Harper’s Bazaar from 1937 to 1962 and for Vogue from 1963 to 1971. Her perspectives on the world of fashion have been described as ‘unprecedented’ and ‘incontrovertible’. Her own personal style was recognised when she was named on the International Best Dressed List Hall of Fame in 1964.

Helena Rubinstein

Helena Rubinstein was a Polish-American business woman who emigrated to Australia, without the ability to speak any English, and then founded one of the world’s first cosmetic companies after mixing lanolin and scented flowers. As a result she became one of the world’s richest women. Despite only measuring 4ft 10 inches in height, she was a formidable business woman. Another contradictory element of her personality was her propensity for crude quips at dinner parties, compared with incredible media and publicity savvy which was credited for turning her into a self-made millionaire.

During her career, she experienced huge rivalry with Elizabeth Arden, and is quoted as saying “With her packaging and my product, we could have ruled the world.”

George Sand

This 19th Century French novelist and essayist, born Amantine Lucile Aurore Dupin, shocked high society’s circles by wearing men’s clothes and smoking in public. Her work was widely credited with spreading feminist consciousness at the time as she covered topics associated with women’s limited choices in love and marriage.

Her lifestyle was unconventional to say the least as, despite being married with children, she took a string of lovers. Despite being a controversial figure, her work was immensely popular and, perhaps surprisingly, she was highly respected by the literary and cultural elite in France.

Hollywood Glamour

Hollywood

Perhaps they would today be known as ‘influencers’, but back in the 1920s, 30s and 40s, Hollywood and the rise in popularity of televisions started to have a huge impact on fashion and style.

Following a period of economic depression, styles changed dramatically and the likes of Bette Davis, Marlene Dietrich, Greta Garbo, Lauren Bacall, Grace Kelly and Audrey Hepburn came to the forefront of a new, rebellious style. Dietrich is famous for saying “I dress for myself. Not for the image, not for the public, not for fashion, not for men.” She’s known for being the first woman in history to be photographed wearing a full tuxedo, which brings us on to perhaps the most famous and influential actress of this period, Katharine Hepburn. Hepburn played a string of strong-willed women and won more Oscars than any other actress. Her masculine style choices are now her trademark. She’s credited with making women’s trousers acceptable in a time where this fashion choice was considered highly taboo.

Again, we see the link between successful or memorable clothing choices and masculine style. Many of these famous faces chose shorter haircuts too. The ‘bob’ was born, with actresses like Colleen Moore being credited as one of the greatest beauty influencers of all time for sporting this new, controversial hairstyle.

Anne Klein

We couldn’t put this blog together without mentioning Klein, who championed authentic style and empowered the way women dressed. She changed the face of American fashion and is still influential and celebrated, 50 years later. Her prioritisation of the person inside the clothes is evident in her quote “Clothes won’t change the world. The women who wear them will.”

Madonna

The ultimate pop diva of fashion, Madonna quickly evolved into one of the most influential fashion gurus in the music industry. Concerts wouldn’t be as extravagant as they are today without her on-stage fashion choices that changed the way people viewed artists. Another feisty and strong character, she wasn’t afraid to challenge boundaries and frequently reinvented her image.

The Supermodels of the ‘80s and ‘90s

Last, but by no means least, the concept of the Supermodel. A term coined in the 1980’s, Supermodels were deemed to be those with a worldwide reputation and pay packet to match.

Cindy Crawford, Naomi Campbell, Christy Turlington, Kate Moss, Linda Evangelista: all household names to the generations that grew up with them. These were the grandmothers – if we can use such a word – of celebrity. Their profiles enabled them to do whatever they wanted: from opening restaurants, to appearing in music videos and mounting (sometimes controversial) campaigns.

Ultimately, the supermodels of the ‘80s and ‘90s marked a turning point in the way women in fashion were viewed. No longer simply ‘clothes horses’, these catwalk stars had opinions and they weren’t afraid to share them. The difference with these decades was in the size of the deal the models were able to negotiate plus the emergence of ‘exclusivity’, where fashion houses or cosmetic brands would claim a face as their own brand persona. It’s not surprising that this level of fame and fortune empowered these women to take charge of their careers and change the face of modelling.

To find out how we champion fashion and what we can do for you in terms of engagement to your brands, give us a call on 03333 220022.

Feb's Fab Five

Feb’s fab five

By | Blog

With balmy weather and last month’s activity, we felt it was summer, not the end of Feb! And like the busy bees that are ready to start flying, we were busy buzzing around in Feb. It was a month of planning events for key dates, new and existing client visits and of course making sure we upheld corporate responsibility where we could. We’ve done so much, it’s been hard to narrow down our top five Feb moments but, we managed.

Here they are…

1. Making sweet music for Valentine’s Day

luca faraone

We like to think we can tune into what makes customers tick. So, when we were approached by Ashford Designer Centre to pull on the heart strings of their customers, we thought out of the box. We provided them with a cool musician who had worked with big names in the industry. The result? Happy diners and visitors to the centre on Valentines… want to read more? It’s all right here…

2. Painting the town…purple

purple tuesday

Ok so not quite, but we are proud to announce that we’ve just been given the opportunity to shout about the fact that we are supporting the Purple Initiative. This scheme aims to help disabled people have exactly the same experiences as those who are able bodied whether it’s going shopping or for a meal out. As an agency who is all about the customer journey, we will use our knowledge in the retail and online space to help make this a reality. Find out more here.

3. R Kelly doesn’t fly and Michael Jackson is ‘Bad’

audio cassette tape

We always make sure our clients’ music and branding are as great as can be. And, at OnBrand we also believe in the right thing to do and take it upon ourselves to have a strong moral code in both our teams and our work. Over the past few weeks there have been certain allegations against some well-known artists. In line with our promise to uphold corporate social responsibility, and to ensure customers continued to shop without the risk of feeling offended, we removed R Kelly from centre playlists given the recent allegations. In light of a recent documentary we also took the same step with Michael Jackson.

4. Chiming in the Chinese New Year

Chinese New Year

Chinese New Year is a big deal. So, when the Lower Precinct in Coventry asked us to help them create a buzz around their new year events, we couldn’t have been happier. We decided to do this by profiling and playing a bespoke music playlist of Chinese themed world music, that was both inviting and evoked a calming atmosphere for shoppers. And the result was, well, music to everyone’s ears. Find out more about what the clients had to say here.

5. Chugging away with recordings

Recording studio

This month our producing team hit the studio to create some cool voice messaging for a large train network. The results? Well they were great, but you’ll have to wait and listen out for them when this large fleet of high-tech trains are on the rails… the timetable says that this will be very soon. Find out more about our audio services here.

chinese new year

Don’t stop the music!

By | Audio, Case Study

The challenge: To create a playlist that would engage and excite shoppers during Chinese New Year 2019 celebrations.

We’re always happy to work creatively and think out of the box. So when we were approached by Lower Precinct in Coventry to help them create a buzz around Chinese New Year, we jumped at the chance.

At OnBrand we always have a creative take on briefs, so we drilled down on the many ideas we had and decided to make some music. We profiled and played out a bespoke music playlist of Chinese themed world music that was both inviting and evoked a calming atmosphere for shoppers. And the result was, well, music to everyone’s ears.

We were thrilled with Lower Precinct’s Senior Duty Manager, Lyndsay Smith’s feedback. She told us that our team’s playlist ‘was the perfect finishing touch that enabled the centre to knit together the activities that took place throughout the mall and arcade, providing a seamless experience for visitors, exhibitors and retailers.’

It complemented the Chinese musician and the traditional events they had planned out.

We admit we did a little dance to celebrate…

Take a listen to our playlist… Sounds good right? Contact us today to discuss what might may be music to your shopper’s ears…

purple shoppers

Purple Tuesday

By | Blog, Digital, In-Store

Here at OnBrand, we’re proud to support Purple Tuesday. Purple Tuesday is the UK’s accessible shopping day and has been established to recognise the importance and needs of disabled customers. We’re working closely with shopping centres to support their efforts to improve the shopping experience for all their customers.

These improvements can include things such as making changes to the shopping centre to make it more accessible to disabled shoppers. However, Purple Tuesday also promotes the accessibility of websites and we will, therefore, be making improvements to our customer’s websites to ensure that disabled users receive an enjoyable browsing experience of their website. We also promise to continue to make improvements to our own website to ensure it can be browsed easily by everyone.

OnBrand | Smart marketing using customer knowledge for digital, audio, social and events

Shopping Bags

Shop ’till you drop – digital detox

By | Blog, In-Store

Shop ‘Til You Drop! 5 reasons to visit your local shopping centre and detox from digital for an afternoon.

Digital is here to stay, but the High Street has a special place in the heart of Britain’s shoppers. According to the Office for National Statistics, online shopping accounts for just over 18% of all retail sales which means that over 80% of you are hitting the shops.

We took a look at 5 reasons to take a digital detox and visit the shops:

1. Exercise

We’re always being told we need more and the easiest way to stay fit and healthy is to fit exercise into our daily lives. So what better way to hit that step target than to plan a trip to the shops?

The average shopping trip burns around 200 calories, so it’s a great added extra to an active lifestyle. Statistics say that women, who are still the most avid shoppers, walk, on average, around 70 miles per week while shopping.

Shoe shopping2. Feel-good factor

Our sense of touch is the one we are most likely to take for granted but it’s actually the most important of all our senses. Touch provides us with a huge amount of information on a daily basis and touching certain textures can even calm us down or change our mood.

Nothing replaces the ability to feel the things you like the look of – whether it’s soft clothing, shiny shoes or comfortable bedding, get out there and get a feel for what you’re buying.

3. Try before you buy

These days, research on different products is easy with internet reviews immediately at hand. But what about getting some experience of your purchase before you commit?

Shops are continually looking at the ‘customer experience’ these days, with much more focus on creating a fun environment in which to shop. With the evolution of Artificial Intelligence (AI), this is one to watch for high street shoppers as stores have ever more innovative ideas to entertain us while we spend. The added bonus in being able to try things out before you commit? No need to trek to the post office for returns; you can simply choose something else or walk away.

4. Blitz it – all in one place

With our hectic schedules and juggling of home, work, family and socialising, it’s no wonder we sometimes crave some peace and quiet. Browsing the shops can be a great way to close your mind from its daily stresses and focus on yourself for a while.

Plus, by visiting the shopping centre, you can achieve the “whole outfit in one trip” smugness. Oh, and there’s an opportunity to treat yourself to coffee or even a manicure as part of your trip. Go on, you deserve it.

shopping centre lights5. Be inspired

One thing the internet can’t compete with is the impact of looking around a brightly lit and colourful shopping centre. Window displays continue to amaze us as well as providing inspiration for that special outfit or kitchen colour scheme. Who knows, you might even come home with something you didn’t know you needed!

So, head out and soak up the atmosphere, gasp at the glitz and glamour and immerse yourself in a truly great British pastime.

The Great British high street is not dead. In fact, it’s undergoing something of an evolution with new technology influencing how we shop. Hopefully, we’ve inspired you to give yourself a bit of a digital detox and experience shopping, the traditional way.

OnBrand | Smart marketing using customer knowledge for digital, audio, social and events

poppy field

Armistice & Remembrance Day

By | Campaigns

Have a listen to the Armistice & Remembrance Day messages below

If you like what you hear then please take a moment to schedule them in your client area.

 

Update my Messages

 

Got a question? Simply sayhello@onbrand.co.uk or give us a call on 03333 220 022 to find out how we can help your business.

Halloween Music & Messaging

By | Campaigns
Have a quick listen of our three great messages, prepared just for you!

Witch’s Cackle

Spooky Riddle

Playful Pumpkin

If you like what you hear then please take a moment to schedule them in your client area.

Update my Messages

Here’s a sample of some suitably spooky music from our Halloween playlist.

 

 

Select our Halloween playlist

Got a question? Simply sayhello@onbrand.co.uk or give us a call on 03333 220 022 to find out how we can help your business.

Creating a community

By | Audio, Case Study, Digital, Events, Shopping Centres, Social

The Baytree Shopping Centre has been a crucial part of the town centre for Brentwood shoppers for a number of years, with its wide range of stores surrounding a central café hub and thriving fitness centre on the second floor.

The centre management recognised the importance of captivating the local community and wanted their shopper to have a better shopping experience, both on and offline.

Focusing on smarter marketing

In order to grow its reputation as the heart of shopping in Brentwood, the centre management team identified that, in order to achieve this, they would need to seek out a marketing agency.

OnBrand were thrilled to be appointed in January 2018 as the outsourced marketing agency for the Baytree Centre.  Specialising in smart marketing using customer knowledge, OnBrand creates and delivers the Baytree Centre marketing strategy across all channels: digital, social, audio and events.

Working very closely with Dan Foley, the Baytree Centre Manager, OnBrand delivers a ‘joined-up’ approach to marketing.

Our experience-led marketing programme covers all touchpoints on the shopper journey:  from poster advertising space to email marketing, PR and social media engagement, to excite customers with competitions and events.

‘We’ve seen a significant increase in our online presence, developed encouraging relationships with a number of our retailers who help support our marketing activities and held a number of successful events which received positive customer feedback’  – Dan Foley, Centre Manager

Delivering successful campaigns

Since working with the Baytree Shopping Centre, OnBrand has delivered a number of thriving community engaging campaigns with success stories across all marketing channels:

  1. Valentine’s Day social media saw a rise of 56% engagement during February thanks to our event, online competition and retailer offer activity
  2. Pre-promotion of our Mothers’ Day and Easter Activities drove April Facebook followers up by 300%, as well as increasing our reach by 150% talking to over 5,000 local shoppers
  3. Dedicated April Twitter activity saw page impressions grow by nearly 4,000, reaching over 17,000 in one month, an all-time high for this channel

Building the future customer experience

With exciting developments coming soon to the centre, we are delighted to be collaborating on the 2019/20 marketing strategy for the Baytree Shopping Centre.  Our approach is to provide a continued balance of customer retention & customer acquisition activities, developing a whole host of new ideas to be delivered across digital, social, audio and events.